Bad Apples: Identify, Prevent & Manage Negative Behavior at

Format: Hardcover

Language: English

Format: PDF / Kindle / ePub

Size: 7.19 MB

Downloadable formats: PDF

An IT Operations Manager will be needed to take overall responsibility for a number of Service Operation activities. Through our companies, we bring financial, practical and strategic leadership. The Information Technology Infrastructure Library (ITIL) defines the organisational structure and skill requirements of an information technology organisation and a set of standard operational management procedures and practices to allow the organisation to manage an IT operation and associated infrastructure.

Pages: 304

Publisher: Palgrave Macmillan; 2011 edition (March 15, 2011)

ISBN: 0230584748

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