Family Firm to Modern Multinational: Norton Company (Harvard

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Language: English

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In a private cloud we share many common practices with the utility model. Putting your workers in touch with their office computers from whatever devices they choose (i.e., virtual desktops) is the very definition of agility. Average constructed costs of $462,000 per hectare of impervious area managed ($187,000 per acre) are competitive with other cost-effective implementation programs. Performance measures which are collected and used in reporting include response rates (grade of service and occupancy statistics are most used in reporting and decision making), quality issues (the team leader "hot links" to an operator in order to gauge quality of responses via a sampling process) and staff satisfaction.

Pages: 448

Publisher: Harvard University Press; First Edition edition (April 1, 1985)

ISBN: 0674292618

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